特定商取引法に基づく表記

■Information about the operator

Operating Company: THOUREL JAPAN CO., LTD.

 

Responsible person: Harumi THOUREL

 Address: 662-8 Motomiya 1-chome, Tsurumi-ku, Yokohama, Kanagawa, Japan

 Phone number: 045-585-6127

Customer Support Hours: Weekdays 9:00-18:00

(Phone calls may not connect easily. Please contact us via email at the address below.)

 Email: info@vie-de-chateau.net

URL: www.vie-de-chateau.net



■Product Prices: Please refer to each product page for pricing.

 ■Shipping Fee: We will bill based on the fare table. (※)

 ■ Payment Methods: Credit Card / Cash on Delivery

 ■Order to Shipping: If the item is in stock, it will usually be shipped within 3-5 days after ordering.

 ■ Arrival Date depends on the schedule of the shipping carrier.

 ■Out of Stock Items: We will announce restocking schedules as needed.

 ■ Returns & Exchanges: While we take great care in the quality and shipping of our products, please contact us at (info@vie-de-chateau.net) if you receive a defective item or an incorrect shipment.
Please follow the instructions for return shipping. We will cover the shipping costs. (Please note that taste preferences vary individually. Reasons like "not tasty" are not eligible for returns as defective items, so please be aware of this.)

 

■Others: For those interested in purchasing for commercial use, such as restaurants, please contact us at "info@vie-de-chateau.net".

 

   
■ Liquor Sales Manager Identification: (Name and location of the seller)

662-8 Motomiya 1-chome, Tsurumi-ku, Yokohama-shi, Kanagawa, Japan

THOUREL JAPAN CO.,LTD. / La Vie de Château Online Shop

 

Name of Liquor Sales Manager: Harumi THOUREL

Date of Liquor Sales Manager Training: May 17, 2023

Organization Conducting Training: Japan Voluntary Chain Association

 

  ■Gift Wrapping

Wine Gift B O X for 1 bottle: ¥440 (incl. tax)

Wine Gift B O X for 2 bottles: ¥550 (incl. tax)

Wine Gift B O X for 3 bottles: ¥740 (incl. tax)

Food Gift BOX with window film (14914147mm): ¥330 (incl. tax)

Gift sets within the "La Vie de Château Gift Set" category include the cost of the B O X.

※ Please note that BOXES are not available for purchase separately.

 

■ Fare Table

Region:

Kyushu,

Chugoku/
Shikoku

 Kansai, Hokuriku

Tokai/
Shinetsu,

 Kanto

Tohoku,

Hokkaido

 

Shipping cost

 ¥840

¥770

¥740

¥760

 ¥620

¥770

 ¥840

 

 

 Customers who make purchases totaling ¥14,000 (incl. tax) or more will receive free shipping.